For police: Domestic Abuse Matters

Each year in the UK, around 2.1m people suffer some form of domestic abuse.1

SafeLives research from 2013/14 shows that eighty-five percent of victims sought help from professionals five times (on average) in the year before they got effective help to stop the abuse.2

Some of these victims will be living in your area. With the right training your force can help make a difference to their lives and to the lives of their families.


Domestic Abuse Matters

At SafeLives we are passionate about ending domestic abuse and have over ten years’ experience providing training to frontline professionals who come into contact with victims.

In 2014 a report by the HMIC, Everyone's business: Improving the police response to domestic abuse, called for a review of the training offered nationally to police forces on the subject of domestic abuse. To address the issues raised, SafeLives has worked with the College of Policing to develop a new domestic abuse change programme: Domestic Abuse Matters. 

The programme was developed following consultation with various police forces and domestic abuse organisations and a review of the existing products offered by the College of Policing. It includes a College of Policing licence to ensure future proofing and sustainable change.

Measuring impact

We are committed to ensuring that this programme delivers real, sustainable change that makes a difference to police practice, and to the support that victims of domestic abuse receive. That’s why we’re evaluating progress as we go.  

"I feel that the art of listening is key to prevention. Victims can be very wary of approaching the police, which means the officers must have the education, awareness and empathy to transcend that. Reaching out to the police can be a courageous act and often the final straw"

Find out more



Melani Morgan

If you'd like to find out more about Domestic Abuse Matters, please get in touch. We recommend you have to hand the total number of individuals who would likely be the first to respond to an incident of domestic abuse, be it victims (external or internal), perpetrators or children. This should include:

  • all response officers,
  • PCSOs or equivalent,
  • all specials,
  • front counter staff,
  • all detectives or staff that interview and process perpetrators,
  • all front counter staff,
  • all call handlers and control room staff.



1 ONS (2015), Crime Survey England and Wales 2013-14. London: Office for National Statistics.
2 SafeLives (2015), Insights Idva National Dataset 2013-14. Bristol: SafeLives.