FAQs

Take a look at some frequently asked questions below. For any other queries, please contact kathryn.hinchliff@safelives.org.uk.

 

How can I apply?
If you are interested in applying for the Leading Lights programme or would like to find out more, please contact:

Kathryn Hinchliff
Leading Lights Programme Lead 
kathryn.hinchliff@safelives.org.uk

Back to top

What criteria will my service need to meet to achieve Leading Lights status?
SafeLives will work with your service to help you demonstrate your commitment to good and safe practice by meeting the Leading Lights key criteria. These criteria can be divided into four main categories: governance, human resources, multi-agency working and service provision.

Read the Leading Lights key criteria.

Back to top

Can I attend the service manager's training without applying for Leading Lights?
If you are not able to commit to the Leading Lights programme but wish to learn how to make your service more effective and sustainable, you can still apply for SafeLives Accredited Training for Service Managers.

Back to top

How long do I have between completing the training and applying for Leading Lights?
Service manager training is the first step on the road towards gaining Leading Lights accreditation. If this is your intention, services are asked to submit an application for Leading Lights programme within a year of training.

Back to top

How long does the accreditation process take?
The amount of time required for successful completion of the Leading Lights accreditation is likely to vary for each service depending on the policies and practices that are in place. As a general guide, we expect most services to be able to complete accreditation within 6 to 12 months of finishing the service manager's training.

As per the above, the time commitment required to achieve accreditation will be different for each service. We suggest you contact our Leading Lights coach to discuss this query in the context of your own circumstances.

Back to top

Will we have to be re-accredited every year?
No. To keep your accredited status, SafeLives will ask for certain information about your service each year to show that you continue to meet the key criteria. Once achieved, Leading Lights accreditation lasts for 3 years.

Back to top

Once accredited, what happens if the qualified service manager leaves?
If a qualified service manager leaves, the service will need to declare this in their annual return. To keep the Leading Lights accreditation, a commitment to putting the new manager through the service manager's training within 12 months is required.

Back to top

Who is the Leading Lights coach?
The SafeLives Leading Lights coach is Kathryn Hinchliff. Kathryn who has worked with SafeLives as a coach and assessor for Leading Lights since 2010. Prior to this, she worked as an Idva service manager and refuge worker in Norwich.

Back to top

Apply today

To apply or find out more, please contact kathryn.hinchliff@safelives.org.uk.