For domestic abuse service managers

Accredited training for domestic abuse service managers


Service management is a difficult job in a sector that is constantly evolving.

Our accredited training offers real, practical solutions on how to run an effective and sustainable domestic violence service. Learn how to ensure your service offers a high quality and consistent response to all victims of domestic abuse.

As well as training for service managers, we also offer our Leading Lights accreditation for domestic abuse services. Leading Lights status is the mark of quality for domestic abuse services and is recognised by commissioners and funders across the UK.


About the training

The course, which is part-funded by the Home Office, is designed to help managers improve the effectiveness of their domestic abuse service by providing advice and guidance on their operational and strategic management approach.

You can expect assistance and advice tailored to the service manager role on how to work in an environment that is constantly changing.

Benchmark your knowledge, develop your skillset and learn how to manage and deliver an effective and safe risk-led service. At the end of the course you will have a portable progression qualification to take away with you.

Key topics covered by the course include:

  • effective and safe governance
  • human resources and staff support
  • sustainability
  • the commissioning framework
  • multi-agency work

This course includes 2 days of training and 2 days of workshops. This course is accredited at Level 4, OCN London and qualifies as 12 credits.


Next steps