How does Insights work?
Insights data is collected by the practitioners working directly with the client. We train the practitioners before they start using Insights and provide ongoing support from dedicated data support officers on our Insights helpdesk. The practitioners complete an online form at intake and case closure, and the data comes directly to the SafeLives research team. We clean the data and check the figures to make sure it’s of the highest quality. At regular intervals we send data reports and detailed written reports to help you interpret and use the data. We also visit to present the data to you and your team.
The practitioners will not need to ask clients about lots of additional pieces of information. Much of the data recorded on the forms will be collected by the practitioners in their risk assessment and safety planning work with their clients. Therefore the completion of the Insights forms themselves should not take more than 10-15 minutes for each case.